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Modern Medicine, Old-Fashioned Care
Services Provided by the DirectCare Program
Patients enrolled
in the DirectCare Program will enjoy the following DirectCare
Services:
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Comprehensive Annual Wellness Examination. The DirectCare
Program will include a comprehensive annual wellness examination to
proactively safeguard your health on a regular basis. This is an
extended wellness exam, not in connection with any illness or injury,
and you will be encouraged and reminded to schedule this exam each
year. This exam enhances the physician-patient relationship and creates
a solid foundation for future care. The exam generally will include a
detailed physical examination, vision & hearing testing, chest x-ray,
EKG, spirometry and body fat analysis, all of which will be performed in
our office. A comprehensive lab panel will also be performed in our
office, including a urinalysis, complete blood count, cholesterol panel,
liver profile, kidney profile, blood sugar, electrolytes, HgA1C, thyroid
panel, C-reactive protein and PSA (for men). Additionally, we will
review your medical history and risk factors using health questionnaires
and direct interview tools.
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Annual Wellness Exam Report & Follow-Up.
When all test
results from your comprehensive annual wellness exam are complete, I
will call you personally to discuss them with you or arrange a follow-up
appointment for discussion if necessary. Copies of all findings will be
provided to you.
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Personalized, Portable Medical Information.
Following your comprehensive annual wellness exam, you will be provided
with a bound, personalized and detailed summary report of your exam.
Additionally, a USB flash drive containing your current medical
information and data will be provided to you. This format will allow
you to have all your important medical information at your fingertips
when you are traveling or whenever you may need it.
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Private Waiting Area.
A private waiting
area will be provided exclusively for patients of the DirectCare
program. The waiting area will provide a peaceful area for you and your
family members to relax and includes amenities such as fresh coffee,
beverages, snacks and up-to-date magazines.
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Same Day/Next Business Day Appointments for Non-Urgent Problems.
You will be
scheduled to be seen for minor and non-urgent medical problems the same
or next business day that you call.
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Little or No Office Wait Time.
You will be seen
promptly at the time of your appointment.
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Extended Time with Physician During Your Appointment.
Comprehensive
Annual Wellness Exam appointments will be scheduled for sixty (60)
minutes and all other appointments for thirty (30) minutes, allowing
ample time to address your healthcare needs.
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Personal Response During Office Hours.
During office
hours, you will receive personal response to your phone calls. If the
DirectCare staff is unable to respond to your call immediately, your
call will be returned promptly the same day. I will make every effort
to speak with you personally at the time of your phone call if you deem
your problem to be urgent.
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My
Personal Cell Phone Number for After Hours Emergencies.
You will be
provided with my personal cell phone number in order for you to reach me
for urgent medical problems that occur outside of my regular office
hours. Ideally, I want to hear from you when you are ill or injured
before you go to the hospital or urgent care center or in the event
of a life threatening emergency, immediately after you have
called 911.
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Personal Hospital Care.
In the event that you require hospitalization, I will personally
supervise your care and assist in the coordination of your care with
specialists, rather than utilizing a hospitalist service.
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E-mail Communication.
You will be
provided with an email address as a means of communicating with me or my
office staff. E-mail is a convenient, informal means of communicating
with me or my staff on non-urgent questions related to your health.
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Periodic Medical Education Clinics.
On a periodic basis, I will host group medical education clinics where
you will have the opportunity to hear me and/or other medical
professionals speak on various medical topics. This will provide you
with information on subjects that are relevant to you.
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Timely E-mails on Medical Topics of Interest.
I will forward periodic e-mails on subjects of interest to you. I want
patients to understand my viewpoint on important health topics in the
media. My hope is to help you navigate through the vast amount of
available health information. I welcome your thoughts on topics of
interest.
Important Insurance Information
I will remain an
“in-network” provider for most insurance plans. Each patient desiring
to enroll in the DirectCare Program will be prescreened to determine if
he or she has insurance coverage for services that are included in the
DirectCare Program. For services included in the DirectCare Program
that are also covered by your insurance - namely those associated with
the comprehensive annual wellness exam - we will charge those patients
an adjusted Annual DirectCare Program Fee. For services not included
as part of the DirectCare Program that are covered services by your
insurance, we will continue to bill your insurance plan for covered
services only, and you will not be billed for such covered services,
other than the required copayments, coinsurance or deductibles.
Annual DirectCare Program Fee
Patients desiring
to enroll in the DirectCare Program will be required to pay an annual
fee of $1,600. For patients who are entitled to an adjusted Annual
DirectCare Program Fee, as outlined in the “Important Insurance
Information” above, the Annual DirectCare Program Fee will be $1,400.
Payment of the DirectCare Program Fee
Payment of the Annual DirectCare Program Fee may be made by check, Visa,
MasterCard, American Express or Discover Card. We will be happy to
accept semi-annual payments
by credit card only.
Please make checks payable to DirectCare.
If
you have further questions, please call 678-450-7888. We will be happy
to assist you.
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